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Business English Email Writing Tips

Business English

E-mail Writing Tips

Business English Email Writing Tips - Aurora World Education

Whether you are an employee who sends emails to colleagues, suppliers, clients, or even a stay-at-home mum who needs to email your kid’s school teacher, writing a good professional email will help you to feel confident about communicating effectively in English.

When it comes to writing emails, you have a bit of time to think about what to say.  However, professional or business emails should use correct grammar and the correct words and phrases to express your message clearly and appropriately.

Download the full pdf to get tips & techniques to help you write better business emails.  The pdf includes email phrases to use in different situations.  For example:

GIVING BAD NEWS

We regret to inform you that…

We are sorry to announce that…

I’m afraid it would not be possible to…

Unfortunately, I have to tell you that…

 

MAKING COMPLAINTS

I’m afraid I was not very happy with…

Unfortunately, the ____ was not (really) what I expected.

I’m afraid I was not completely / fully satisfied with…

I wish to complain about…

I’m writing to complain about…


APOLOGISING OR REPLYING TO COMPLAINTS

I am sorry to hear about…

First of all, I would like to apologise for…

Please accept our sincere apologies for the inconvenience caused / for any inconvenience caused…

 

BASIC EMAIL STRUCTURE:

To: (Recipient address)

Email subject: (Main topic)

 

Dear Mr Jones, (Opening greeting)

 

Paragraph one (Give the reason for writing)

Paragraph two / three (Give details + attachments)

 

If you have any further questions, please get in touch. (Closing line)

 

Best regards, (Sign off)

Zoe White (Your name)

 

For the complete guide, download the full pdf here.

For other Business English information that you might find useful, check out our ‘common business idioms and phrases’ blog and have a look at our ‘importance of Business English’ blog.

With Aurora World Education, you can focus on up-to-date and functional Business English vocabulary and email writing in all of our Business English courses. Contact us to find out more.

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